Introduction 3 1. Theoretical Framework 5 1.1. Overview of conflict theory 5 1.2. Types of conflict 6 1.3. Sources of conflict 8 1.4. Factors that escalate conflict 10 2. Features of Interpersonal Conflict 12 2.1. Communication patterns in conflict situations 12 2.2. Emotional responses to conflict 14 2.3. Power dynamics in conflict 15 2.4. Cognitive processes in conflict 17 Conclusion 19 References 21

Interpersonal conflict and its features

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Introduction 3 1. Theoretical Framework 5 1.1. Overview of conflict theory 5 1.2. Types of conflict 6 1.3. Sources of conflict 8 1.4. Factors that escalate conflict 10 2. Features of Interpersonal Conflict 12 2.1. Communication patterns in conflict situations 12 2.2. Emotional responses to conflict 14 2.3. Power dynamics in conflict 15 2.4. Cognitive processes in conflict 17 Conclusion 19 References 21
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Relevance of the topic. The topic of interpersonal conflict and its features is relevant in various contexts and settings, as conflicts are a natural and inevitable part of social interactions. Understanding the nature, types, sources, and dynamics of interpersonal conflicts can be useful in various ways, such as: Promoting better relationships: Understanding the features of interpersonal conflicts can help individuals and organizations to recognize and address conflicts in a constructive manner, which can lead to better relationships and increased trust. Improving communication: Recognizing the communication patterns in conflict situations can help individuals to communicate more effectively and avoid escalation of conflicts. Enhancing emotional intelligence: Understanding emotional responses to conflict can help individuals to regulate their emotions and manage conflicts in a constructive manner. Managing power dynamics: Recognizing power imbalances in conflicts can help individuals to balance power dynamics and promote inclusivity, diversity, and equity. Enhancing problem-solving skills: Developing conflict resolution strategies can help individuals and organizations to enhance their problem-solving skills, which can lead to better decision-making and more effective conflict resolution. Overall, the relevance of the topic of interpersonal conflict and its features lies in its potential to promote better relationships, improve communication, enhance emotional intelligence, manage power dynamics, and enhance problem-solving skills in various contexts and settings.


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. The purpose of the work is to study the topic of Interpersonal conflict and its features Research questions:  Overview of conflict theory;  Types of conflict;  Sources of conflict;  Factors that escalate conflict;  Communication patterns in conflict situations;  Emotional responses to conflict;  Power dynamics in conflict;  Cognitive processes in conflict. The object of the study: Interpersonal conflict. Subject of research: features of interpersonal conflict. As research methods, the method of analysis, synthesis, comparison, comparison, etc. were used. The methodological basis of the study was the works of such authors as Michalski J. H., Dahrendorf R., Notelaers G., Solomon D. T. et al. The structure of the work: the work consists of an introduction, the main part, which consists of two chapters. Also at the end of the work are the conclusions in the conclusion, and a list of references.

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Interpersonal conflicts are a common and natural aspect of social interactions. In this course work, we have explored various aspects of interpersonal conflicts, including their definition, types, sources, factors that escalate conflict, communication patterns, emotional responses, power dynamics, and cognitive processes. Interpersonal conflicts can arise frоm a variety of sources, such as differences in goals, values, or perspectives, as well as external factors such as competition for resources or cultural differences. Conflict can be either constructive or destructive, depending on how it is managed and resolved. There are several communication patterns that can be employed in conflict situations, including avoidance, competition, accommodation, compromise, and collaboration. Emotional responses to conflict can range frоm anger and frustration to anxiety and fear, and can play a significant role in conflict escalation or de-escalation. Power dynamics can also influence conflict escalation and resolution, with individuals in positions of authority or with greater access to resources having more power in conflict situations. Cognitive processes, such as attributional and framing processes, as well as cognitive biases, can also influence how individuals perceive and respond to conflicts. In order to effectively manage and resolve interpersonal conflicts, it is important to understand these various aspects of conflict and to develop effective strategies for communication, emotional regulation, power balancing, and cognitive restructuring. By doing so, individuals and organizations can create more positive and productive social environments, where conflicts can be managed constructively and resolved in a mutually beneficial manner. The findings of this course work have several implications for practice in managing and resolving interpersonal conflicts in various settings, such as in the workplace, in families, or in communities. Some of these implications include:  Developing effective communication skills: Effective communication is crucial in managing and resolving conflicts. Practitioners can promote effective communication by teaching individuals to actively listen, express themselves clearly and assertively, and use non-violent language.  Promoting emotional regulation: Practitioners can teach individuals to manage their emotions in conflict situations by promoting self-awareness, self-control, and stress reduction techniques. This can help prevent emotional outbursts and contribute to more constructive conflict resolution.  Addressing power imbalances: Practitioners can help balance power dynamics in conflict situations by promoting inclusivity, diversity, and equity. This can involve encouraging individuals to recognize and challenge power imbalances and promoting fair and transparent decision-making processes.  Encouraging cognitive restructuring: Practitioners can help individuals reframe their perceptions of conflict situations by challenging cognitive biases, promoting open-mindedness, and teaching problem-solving skills. This can lead to more constructive and creative conflict resolution strategies.  Developing conflict resolution strategies: Practitioners can help individuals develop conflict resolution strategies by teaching negotiation skills, problem-solving techniques, and conflict resolution frameworks. This can help individuals and organizations to manage and resolve conflicts constructively and in a mutually beneficial manner. Overall, the implications for practice suggest that practitioners can play an important role in promoting constructive conflict management and resolution. By developing and promoting effective communication, emotional regulation, power balancing, cognitive restructuring, and conflict resolution strategies, practitioners can help create more positive and productive social environments where conflicts can be managed constructively and resolved in a mutually beneficial manner.
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1. Dahrendorf R. Class and class conflict in industrial society //Social Stratification. – Routledge, 2019. – С. 105-111.2. Michalski J. H. An integrated theoretical framework to explain interpersonal moralistic conflict //Canadian Review of Sociology/Revue canadienne de sociologie. – 2021. – Т. 58. – №. 3. – С. 399-418. 3. Notelaers G. et al. Do interpersonal conflict, aggression and bullying at the workplace overlap? A latent class modeling approach //Frontiers in Psychology. – 2018. – Т. 9. – С. 1743. 4. Pfister R. et al. Taking shortcuts: Cognitive conflict during motivated rule-breaking //Journal of Economic Psychology. – 2019. – Т. 71. – С. 138-147. 5. Scheidel A. et al. Environmental conflicts and defenders: A global overview //Global Environmental Change. – 2020. – Т. 63. – С. 102-104. 6. Solomon D. T. et al. Effects of oxytocin on emotional and physiological responses to conflict in couples with substance misuse //Couple and Family Psychology: Research and Practice. – 2018. – Т. 7. – №. 2. – С. 91. 7. Steinert C. V., Steinert J. I., Carey S. C. Spoilers of peace: Pro-government militias as risk factors for conflict recurrence //Journal of Peace Research. – 2019. – Т. 56. – №. 2. – С. 249-263. 8. Van Bunderen L., Greer L. L., Van Knippenberg D. When interteam conflict spirals into intrateam power struggles: The pivotal role of team power structures //Academy of Management Journal. – 2018. – Т. 61. – №. 3. – С. 1100-1130.
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